Accessibility Statement for Hellesdon Parish Council

This accessibility statement applies to the domain www.hellesdon-pc.gov.uk

This website is run by Hellesdon Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• Some text contains low contrast text colours which can be difficult to read
• Some heading elements are not in a sequentially descending order
• most older PDF documents are not fully accessible to screen reader software

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

The Parish Clerk

Hellesdon Parish Council

Wood View Road

Hellesdon

NR6 5QB

01603 301571

clerk@hellesdon-pc.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Hellesdon Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some aged images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content we’ll make sure our use of images meets accessibility standards.  Aged images will be reviewed and text alternative added or the image removed.

We have low-contrast text that can make it difficult for many users to read.

We will work with our website provider to change this to improve accessibility.

Disproportionate burden

None

Navigation and accessing information

None

Interactive tools and transactions

None

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 23^rd June 2022

This website was last tested on 23^rd June 2022 and had a 95% accessibility score.